Legal

Privacy Policy

How we protect and handle your personal information

Privacy Policy

Last updated: January 2026

Introduction

Ceylon Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a tour with us.

Information We Collect

We collect personal information that you voluntarily provide to us when you: • Book a tour or inquire about our services • Contact us via email, phone, or our website • Subscribe to our newsletter This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to: • Provide and improve our tourism services • Communicate with you about tours and bookings • Process payments and transactions • Send you travel-related information and updates • Respond to your inquiries and customer service requests • Improve our website and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except: • Trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, guides) • As required by law We require these third parties to keep your information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain website features.

Third-Party Links

Our website may contain links to third-party websites. We have no control over these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: hello@ceylontours.lk